CUSTOMER CARE
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INTRODUCTION
Since the establishment of Danwei Biotechnology, we have been adhering t₹o the concept of providing customers with high-qualit¥y services, and are committed to building a techn♠ical support team with solid foundation and rich practical exper∞ience to provide customers with feasible solutions in time. We conti★nue to innovate technology to pursue a smarter way to solve problems.
SUPPORT & TRAINING
SARS-CoV-2
Since the outbreak of New Crown Pneumonia, Danwei has set up a professional technical suppφort team to actively develop extraction kits for SARS-CoV-2 and detection kits for ™SARS-CoV-2. As long as customers need, Danwei will respond quickly and provide prof₩essional technical support to customers in all regions of China. With the globalization of the ep₩idemic, Danwei also responds quickly by providing remote guidance and answering questions onli ne for foreign customers.


ADDITIONAL SERVICES

• Provide the necessary equipment and consumables to meet the requireme✔nts of the PCR instrument.

•  Assist customers in learning product knowledge and understanding instrument operation.

• Technical support and customer care

• Provide product certificates of conformity and assist in product registration for the local maλrket.

Do you need other support?